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TeresaBartlett-180hThe world can change in a split second. We have seen this happen many times in the past several years. Be it a mass shooting, a crime of terror, or a workplace accident or act of violence; unfortunately, we never really know what is around the next corner. What happens can have a huge impact on both our personal and professional lives.

Most of these situations are beyond our control, but that doesn’t mean we are helpless or should stand idle. One point of control we do have is to look at all of the areas that could be impacted and to be ready to react if the unthinkable happens.

From a corporate perspective, this means preparing your building and staff for readiness, including business continuity plans, and having a list of the key contacts that would be most helpful at the local, regional and national levels. Having a game plan in advance of an emergency situation could mean all the difference on how well your organization is prepared for the potential loss of productivity, customer impact, lost employee work time and possible claims costs.

Jill Brooks, Director, Risk and Claims, Southern Glazer’s Wine and Spirits and I will be speaking about the importance of a crisis intervention at the upcoming RIMS conference in Philadelphia.

Here are four key takeaways we will discuss in greater detail during the session:

  • Who in your organization to involve in critical incident planning
  • How to plan and road map for what to do in an emergency
  • Specific actions after a critical event
  • Open discussion with real life examples

I hope you will join us for our session, In the cross hairs, on Monday, April 24 in room 124 at RIMS. Expand your knowledge and gain the tools needed to develop a proactive crisis intervention program.

Teresa Bartlett, MD SVP, medical quality, Sedgwick

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